Returns & Exchanges

At 9Barista, we want you to be completely satisfied with your stovetop espresso machine. If you are not happy with your purchase, you can return your unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Machine

  Carefully pack the 9Barista espresso machine and all accessories in the original protective shipping box to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized courier location; please retain your tracking receipt for confirmation.

• 4.
  Inspection and Refund

  Once our workshop receives and inspects your return to ensure it is in as-new condition, we will process your refund to the original payment method within 5-7 business days.